Our Leadership Strength

Leadership at the Heart of Our Care
At Vitality Healthcare Services, strong leadership underpins every aspect of our children’s residential care provision. Our leadership structure has been intentionally designed to combine clinical expertise, safeguarding excellence, and robust governance, ensuring that children and young people aged 8–17 receive safe, consistent and high-quality care.
Based in Chelmsford, Essex, our leadership team brings extensive experience from health, social care and local authority environments, enabling us to deliver care that is trauma-informed, compliant and outcome-focused.
Responsible Individual – Strategic Governance and Ofsted Oversight
The Responsible Individual for Vitality Healthcare Services provides strategic leadership, governance oversight and regulatory accountability for the home. This role ensures that the service operates in full alignment with statutory requirements, organisational values and the expectations set out within the Vitality Healthcare Services Statement of Purpose.
The Responsible Individual is a highly experienced qualified social worker with over 14 years of professional practice across statutory children’s services, independent social work and national improvement programmes. This extensive background brings a strong foundation in safeguarding, quality assurance and service leadership, supporting the delivery of safe, effective and well-governed residential care.
Registered with Social Work England, the Responsible Individual holds a Master’s Degree in Social Work and has worked across a broad range of frontline and leadership settings. Professional experience includes Multi-Agency Safeguarding Hubs (MASH), Assessment Teams, Children in Care, Court Teams, Leaving Care, Asylum Services, Early Help and senior management roles within local authorities. In addition, the Responsible Individual has delivered specialist independent social work services, including court-directed assessments, viability assessments and complex risk analysis within family proceedings.
Earlier professional experience within respected national organisations focused on children’s rights and advocacy has provided a strong grounding in anti-discriminatory practice, ethical decision-making and relational work with vulnerable young people. This experience continues to inform a child-centred, rights-based approach to leadership and governance.
The Responsible Individual also brings significant experience in local authority improvement and quality assurance, including strengthening safeguarding systems, addressing legacy case issues and embedding effective governance frameworks. A strong working knowledge of the ILACS inspection framework and experience contributing to improved Ofsted outcomes ensure that the home operates with clarity, accountability and continuous improvement.
Key Responsibilities of the Responsible Individual
The Responsible Individual’s responsibilities include:
- Providing strategic oversight and ensuring full compliance with the Children’s Homes (England) Regulations 2015 and the Quality Standards
- Supporting, supervising and monitoring the Registered Manager to ensure effective leadership and day-to-day management of the home
- Overseeing safeguarding practice, risk management processes and clear escalation pathways
- Promoting effective multi-agency collaboration with local authorities, health and partner agencies
- Ensuring high-quality care planning, case recording and monitoring systems are in place and consistently applied
- Leading on governance arrangements, internal audits, service reviews and continuous improvement activity
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Ensuring staffing levels, recruitment, training and supervision meet regulatory requirements and organisational expectations
- Championing a trauma-informed, relational and child-centred culture across the home
- Upholding the values of respect, safety, partnership working and consistency as set out in the Statement of Purpose
Leadership Impact
The Responsible Individual’s extensive frontline, managerial and improvement experience provides strong professional credibility and robust safeguarding leadership. This ensures that Vitality Healthcare Services is well governed, reflective in practice and consistently focused on achieving positive outcomes for children and young people. Through clear leadership, accountability and partnership working, the Responsible Individual supports the creation of a safe, nurturing environment where children feel valued, respected and supported.
Registered Manager – Nurse-Led Clinical Expertise
Our Registered Manager is a qualified nurse with extensive experience supporting children and young people with complex and overlapping needs. This clinical background provides a strong therapeutic foundation for our residential provision and ensures that care decisions are informed by evidence-based practice and professional judgement.
The Registered Manager has significant experience working with children who present with complex emotional needs, autism and neurodiversity, mental health difficulties, and high-risk or crisis-led behaviours. This clinical lens enables our team to understand behaviour within a therapeutic framework, promoting regulation, emotional safety, and stability rather than punitive responses.
Nurse-led oversight ensures that health, well-being, and emotional needs are fully integrated into care planning, daily routines, and staff practice, supporting positive outcomes for young people with higher levels of vulnerability.
Designated Safeguarding Lead – Over 20 Years of Social Work Experience
Safeguarding is central to our leadership approach. Our Designated Safeguarding Lead (DSL) brings over two decades of experience as a qualified children’s social worker, having worked across multiple local authorities in a range of safeguarding and leadership roles.
This depth of experience ensures that safeguarding practice within Vitality Healthcare Services is proactive, informed, and responsive. The DSL provides expert guidance to staff, supports multi-agency working, and ensures that safeguarding concerns are identified, recorded and managed appropriately.
Through policy oversight, staff training, and risk management, our safeguarding leadership plays a critical role in creating safe environments where children and young people feel protected, listened to and supported.
A Leadership Model That Supports Positive Outcomes
Together, our leadership team provides a balanced and robust framework that combines clinical insight, safeguarding expertise and strategic oversight. This integrated leadership model supports staff, strengthens partnerships with professionals and ensures that children and young people receive care that is safe, therapeutic and responsive to their individual needs.
Our leadership strength enables Vitality Healthcare Services to deliver specialist children’s residential care across Essex and the wider UK with confidence, integrity and professionalism.
Emergency Placements (24/7)
Immediate Support When It Matters Most
We provide urgent placements for young people experiencing:
- Crisis or breakdown of placement
- Going missing or exploitation concerns
- Emotional distress or behavioural escalation
- Hospital or police discharge
- Social, family or environmental risks
Our team responds immediately with:
- Rapid assessment
- Immediate risk planning
- Emergency admission day or night
- High levels of supervision
- Child-centred emotional support
