Terms and Conditions
Last updated: December 1, 2025
1. Introduction
Welcome to Vitality Healthcare Services Ltd (“we,” “our,” “us”).
By accessing or using our website, enrolling in our programs, or participating in any of our services, you agree to comply with and be bound by these Terms and Conditions.
Please read them carefully before using our site or engaging with our programs.
If you do not agree with these terms, please do not use our website or services.
2. About Us
Vitality Healthcare Services Ltd is a registered provider in the United Kingdom, delivering specialist children’s residential care and related support services in line with regulatory and safeguarding requirements.
Our services include residential care provision, support services, safeguarding-led practice, and partnership working with local authorities and professionals.
3. Eligibility
Our services are designed for children and young people aged 8 to 17, as well as professionals, local authorities and organisations engaging with our services.
By engaging with our services, you confirm that:
- You are authorised to make enquiries or referrals on behalf of a child or organisation.
- All information provided is accurate and complete.
4. Use of Website and Services
By using our website and services, you agree to:
- Use all Vitality Healthcare Services Ltd content responsibly and for lawful purposes only.
- Not copy, redistribute, or modify content without written permission.
- Not engage in any activity that may harm, disrupt, or misuse our digital platforms.
We reserve the right to restrict or suspend access where these terms are breached.
5. Program and Service Participation
Participation in our services may require registration or referral through official channels. We may request relevant information for safeguarding, assessment and care planning purposes.
- All participants and professionals are expected to act respectfully and professionally.
- We reserve the right to refuse or end participation where behaviour or conduct presents risk.
- Parents or guardians remain responsible for their child’s engagement where applicable.
We are committed to providing a safe, inclusive and supportive environment.
6. Fees and Payments
Certain services may be subject to fees as agreed with commissioning bodies or partners.
By engaging in paid services, you agree to:
- Pay all agreed fees in line with contractual terms.
- Understand that fees may be non-refundable unless stated otherwise.
- Acknowledge that fees may be reviewed with appropriate notice.
Payment information is processed securely. We do not store sensitive financial data.
7. Intellectual Property
All materials on this website, including text, logos, images and documents, are the intellectual property of Vitality Healthcare Services Ltd.
Content may not be copied, reproduced or used for commercial purposes without written permission.
Materials may be downloaded for personal, educational or professional use where permitted.
8. Privacy and Data Protection
We are committed to protecting personal data in accordance with the UK GDPR and the Data Protection Act 2018. All personal information is handled in line with our Privacy Policy.
We do not sell or misuse personal data.
👉 View our Privacy Policy
9. Photography, Media and Consent
Photographs or videos may be taken during service delivery for documentation or regulatory purposes.
Media may be used responsibly for internal records, training or approved communications.
Where consent is required, this will be sought in advance.
10. Third-Party Links
Our website may include links to third-party websites. Vitality Healthcare Services Ltd is not responsible for external content or privacy practices.
Use of third-party links is at your own discretion.
11. Limitation of Liability
We aim to provide safe and high-quality services. However, Vitality Healthcare Services Ltd shall not be liable for indirect or consequential loss arising from website use or service engagement, except where required by law.
Liability is limited to the maximum extent permitted by UK law.
12. Disclaimer
All content and services are provided “as is”. Outcomes depend on individual circumstances, professional judgement and engagement.
13. Changes to Terms
Vitality Healthcare Services Ltd reserves the right to update these Terms and Conditions at any time.
Changes take effect once published on this page.
14. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
15. Contact Us
For enquiries regarding these Terms and Conditions, please contact:
📧 Email: info@vitalityhcs.co.uk
📞 Phone: +44 7306 111 471
📍 Address: 56 Lenthall Avenue, Grays, Essex, England, RM17 5AT
Acknowledgment
By using our website or services, you acknowledge that you have read, understood and agreed to these Terms and Conditions.
At Vitality Healthcare Services Ltd, we value trust, safeguarding and transparency in everything we do.